You can cancel your subscription to Outbyte PC Repair at any time. All you need to do is simply get in touch with our friendly Support Team and let them know you want to cancel your subscription. If you have already been billed, please contact us within 30 days after the charge date to be able to request a full refund. Subscription renewals and license purchases are subject to the same 30-day unconditional guarantee.
When you purchase a product license, you are prepaying for a certain period of time (typically, 3, 6 or 12 months). Your subscription will be automatically renewed at the end of each term, and you will receive a notice about the renewal approximately 7 days in advance. The notice will be sent to your most recent subscription email address. In the notice, you will be reminded when your current subscription term ends, what the renewal date is, and when your account will be charged.
If for any reason you are not happy with the software, you can request a refund within 30 days of the purchase date. Your refund request will be confirmed within 24 hours, and we will do our best to issue the refund within 1 to 3 days. You should receive the money in your bank account within several days (depending on the bank’s transaction timing). For further information, please read through our Refund Policy.
If you are applying for a refund because you are having technical difficulties with the software, consider first getting in touch with our Support Team – they should be able to guide you through any issues you may be having with the program.
Here’s how to install and register Outbyte software:
- Go to the product page and download the program’s installer.
- Double-click the download file and follow the instructions.
- Open your order confirmation email and copy the software license code.
- Launch the program, click Help and select Register.
- In the new window, right-click inside the registration field and paste the license code.
- Press the Register button and relaunch the program.
Here are the system requirements for running Outbyte software on a Windows PC:
- Windows 10 (32- or 64-bit), Windows 8 (32- or 64-bit), Windows 7 (32- or 64-bit), Windows Vista (with SP2, 32-bit only), and Windows XP (with SP3, 32-bit only)
- A minimum of 50 MB available disk space
- At least 512 MB RAM
To get an Outbyte program working on a second or third PC, you will need to go through exactly the same steps as you did when downloading the program for the first time:
- Go to the product page.
- Download the installer.
- Click the .exe file.
- Enter the license code.
If you have successfully placed an order for Outbyte software but have not received a license code, first make sure you entered the correct email address during checkout: a typo in the email address is one of the most common reasons behind this issue. Use this form here to retrieve your license code. If this doesn’t work, contact our friendly Support Team for assistance: make sure to provide as many details of your order as possible, including your full name, the order date, the email address you’ve used, etc.).
If your software license key doesn’t work on a Windows PC, try the following:
First, make sure you are using the correct license code for the product you are trying to register: you can see the name of the program in the top-left corner.
If you are using the correct license key, follow the instructions below:
- Open the program and click the Register button.
- Open your confirmation email and copy the license code.
- Paste the code into the registration field.
If you are still running into issues, please contact our Support Team and provide a screenshot of the error message that you are getting.
All Outbyte software products come with the auto-renewal feature: this means that your subscription will be automatically renewed at the end of the term. This way, you get to use the software without any interruptions. If you want to disable the auto-renewal feature, simply contact our Support Team via email.
If you haven’t disabled the auto-renewal feature, your software license will renew automatically and there are no extra steps for you to take — unless you have changed your email or billing information. You should get an email about your license renewal approximately 7 days ahead of the date.
If you have disabled auto-renewal, you will receive an email notifying you that your subscription is about to expire. The email will contain a link that you will be able to click to manually renew your subscription. Make sure to add outbyte.com to your list of trusted senders — otherwise, the email notification may end up in your Spam folder.
Outbyte software is compatible with Windows XP (with SP3, 32-bit only), Windows Vista (with SP2, 32-bit only), Windows 7, Windows 8 (32-bit and 64-bit, except for Windows RT), and Windows 10 (32-bit and 64-bit).
When you purchase Outbyte software, you can pay using one of the following methods:
- Credit card (Visa, MasterCard, AmEx, EuroCard, Discover/Novus, JCB, Diners Club, etc.)
- PayPal
Once we receive your payment, we will send you the license code for the purchased product. As payments made with a credit card or via PayPal are usually instant, you should be emailed the license information within minutes.
Make sure you have outbyte.com added to your list of trusted senders so that the email with the license code does not get stuck in your Spam folder. If you don’t see the email in your Primary email folder, make sure to check the Spam folder, just in case.
Please get in touch with our Support Team for this and make sure to include a link to the page where the software and discount were offered. If this is a legitimate offer, we should be able to provide you with a discount code that you can use to purchase the software from our store.
Yes, we offer 24/7 customer support that you can reach by email or phone. You can find the contact information for our Support Team in every Outbyte software product. You can also fill in the form on our website and check out our FAQs, where you may find the answer to your query.
You risk nothing when purchasing an Outbyte product. All our programs come with an unconditional 30-day money-back guarantee. This means that you have 30 whole days to test the software you have purchased and will receive a full refund if you are not satisfied with it — no questions asked.
There are no special steps to take to get the software onto your new machine. You simply need to follow the standard download and registration procedure:
- Go to the product page.
- Download the installer and register the program using the original license code.
- Follow the on-screen prompts.
If you’ve made the purchase within the last 30 days, we should be able to help you get the discounted offer. Please get in touch with our Support Team and make sure to include all the details of the offer that you want to take advantage of (screenshot, offer code, website, etc.). We will process your request and return the difference.
However, please note that as this procedure is considered a refund, we will not be able to process any additional refunds on the same order. When you request a partial refund, you will need to agree to this condition.
If you are not happy with the results of an operation performed by an Outbyte program, you can always go back to the original state of your system. For this purpose, we have created the Rescue Center for our programs, which allows users to undo the changes made by our software. Here is how you can make use of it:
- Find the RESTORE link in the bottom-left corner of the program window and click it.
- You will see a list of your most recent backups.
- Select the backup option that you want restored.
- Click Restore.
That’s it — the changes recently made by an Outbyte program on your PC will now be undone.
Updating an Outbyte program is really simple:
- Launch the program.
- Click HELP in the top-right corner of the primary window.
- From the drop-down list, select the CHECK FOR UPDATES option.
- This will automatically launch your default web browser and bring up a page that will tell you whether the program in question is up to date.
- If a newer version of the software is available, click the DOWNLOAD button.
The quickest way to get your email updated is to contact our Support Team with an email including your old and new email addresses. Make sure you note down the old email address that you used to purchase your Outbyte software subscription as you may need it to locate your original order information.
Things like this can happen. As different applications employ different algorithms to detect PC issues and use different criteria to classify problems, you may get different results from different programs. Some applications may be too aggressive while others may be too lenient when it comes to locating performance issues. We cannot speak on behalf of other companies, but we can assure you that Outbyte software is equipped with advanced detection algorithms that have undergone rigorous testing and are guaranteed to deliver reliable results.
Yes, you can set an Outbyte program to launch automatically on startup. You can do it via the program’s settings:
- Click Settings.
- In the new window, check the box that says “Start automatically at Windows logon".
- Click OK.
Yes, we offer a full 30-day no-questions-asked refund for every Outbyte purchase. If you have run into technical difficulties when using our programs, please consider contacting our Support Team first — they may be able to help you with any issues you are experiencing.
When applying for a refund, please provide as many details as possible as to what you were not satisfied with when using our software. We will do our best to improve our programs based on your feedback.
There are no special steps to take when you want to move your Outbyte program to a new PC. Simply go to the product page, download the needed software installer and register the program using the original license code.
You can get the program by clicking this link. Note that you will need a license key to register the program after you download it.
Say you have installed a number of audio codecs on your PC. However, some of these got deleted from your PC or were incorrectly updated. Now, when you start playing a movie, you may not be able to hear the audio. This happens because the link to the needed audio codec may have been broken — even though the file still exists somewhere on your system.
Outbyte PC Repair is designed to detect inconsistencies such as this in your system. It will run a scan of your PC, locate invalid links and attempt to fix them.
Outbyte PC Repair is programmed to alter the priority of the applications on your PC in favor of the program you currently have open. This way, the app you are working with at the moment benefits from getting more of your system’s resources than normal.
So, you can use this feature of the software to speed up your gaming, browsing or other processes that you deem to be a priority at the moment.